Privacy Statement - July 2025
1. Commitment to Privacy
We respect your privacy and are committed to protecting your personal information. This Privacy Statement outlines how we collect, use, store, and disclose personal information in accordance with the New Zealand Privacy Act 2020, as well as relevant international privacy laws, including (where applicable):
- General Data Protection Regulation (GDPR)** (EU/UK)
- Australian Privacy Principles (APPs)** under the Privacy Act 1988 (Cth)
- Other applicable local privacy and data protection laws in jurisdictions where we operate or where our services are accessed.
2. Information We Collect
We may collect the following types of personal information:
- Contact details (e.g., name, email, phone number, address)
- Professional or organisational details (e.g., role, employer, business interests)
- Records of interactions with us (e.g., emails, inquiries, feedback)
- Website usage data, IP addresses, and cookies (where applicable)
- Any other information you choose to provide when engaging with our services.
3. Purpose of Collection
We collect and use personal information for purposes including:
- Delivering and improving our services
- Communicating with clients, partners, and stakeholders
- Meeting legal, regulatory, and contractual obligations
- Conducting research, analytics, and reporting
- Marketing, newsletters, and event updates (where you have consented)
4. Legal Basis for Processing (International Jurisdictions)
Where the GDPR or equivalent laws apply, our legal bases for processing personal information may include:
- Consent – where you have explicitly agreed to our use of your information
- Contractual necessity – to provide services you have requested
- Legal obligations – where laws require us to retain or disclose certain information
- Legitimate interests – where processing is necessary for our business operations, provided this does not override your rights.
5. Storage and Security
- Personal information is stored securely in New Zealand and, where necessary, in trusted international data centres.
- We take reasonable steps to protect information from loss, misuse, unauthorised access, disclosure, or alteration.
- Data may be transferred outside of New Zealand; where this occurs, we ensure appropriate safeguards are in place (e.g., contractual clauses or equivalent protections required by international law).
6. Sharing and Disclosure
We may share personal information with:
- Service providers and contractors who assist in delivering our services
- Regulators, government agencies, or law enforcement where required by law
- International partners, only where necessary and subject to appropriate safeguards
- Third parties, where you have provided consent.
We do not sell personal information to third parties.
7. Notification of Breach
If a privacy breach occurs that is likely to cause serious harm:
- We will take immediate steps to contain and assess the breach.
- You will be notified as soon as practicable, in line with our obligations under the New Zealand Privacy Act 2020 and other applicable international data protection laws (e.g., GDPR’s 72-hour notification rule).
- We will also notify the Office of the Privacy Commissioner (NZ) or the relevant overseas supervisory authority, as required.
- Our notification will include details of the breach, the potential impacts, and steps you can take to protect yourself.
8. Your Rights
Depending on the jurisdiction, you may have rights to:
- Access and request a copy of your personal information
- Correct or update your information
- Request deletion of your information ("right to be forgotten")
- Restrict or object to processing of your information
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Office of the Privacy Commissioner (New Zealand) or with relevant data protection authorities overseas (e.g., the ICO in the UK or European Data Protection Authorities).
9. Cookies and Online Tracking
Our website may use cookies and similar technologies to improve your user experience and analyse website usage. You can adjust your browser settings to refuse or limit cookies, though this may affect functionality.
10. Retention
We retain personal information only as long as necessary for the purposes for which it was collected, or as required by law.
11. Updates to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes in our practices, technologies, or legal obligations. The latest version will always be available on our website.
12. Contact Us
If you have any questions about this Privacy Statement, or wish to exercise your rights, please contact us:
Privacy Officer
Learning Teams Incinfo@learningteamsinc.com
